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Privacy Statement

Familie Ronacher GmbH

DAS RONACHER Therme & Spa Resort

Thermenstraße 3

A-9546 Bad Kleinkirchheim

Email: hotel@ronacher.com

This privacy statement covers the collection and use of personal data which may be recorded when you contact us; for example, if you visit our website, enquire about, book or purchase services, or if you call us. Please take a moment to read the following document which will inform you how Familie Ronacher GmbH deals with your personal data, what types of data are collected in the first place, how and for what purposes these data are used, to whom Familie Ronacher GmbH passes on these data, and how Familie Ronacher GmbH protects your personal data. Your personal rights are the highest priority, and Familie Ronacher GmbH undertakes to protect these rights according to best practice. Of course, all further data protection obligations outside of this privacy statement remain unaffected.

Why does Familie Ronacher GmbH collect personal data, and for how long will personal data be stored?

Familie Ronacher GmbH collects and uses your personal data to offer you exemplary customer service in connection with your stay in Familie Ronacher GmbH hotels, to enable comfortable use of our website, and to be able to present you with perfect service offerings. In addition, your personal data help Familie Ronacher GmbH to keep you up to date with the newest products, special offers and other developments that we believe may be of interest to you. If you do not wish to be kept up to date with the latest developments and the latest product and service information, you are welcome to inform us of this at any time. Your personal data will be stored as long as necessary for the fulfilment of the above-mentioned services, or if Familie Ronacher GmbH is obliged to store such data beyond that period for compelling legal reasons.

What data will be collected?

There are a variety of circumstances in which your personal data can help Familie Ronacher GmbH to offer you a better service. For example, you might be asked for personal information when you begin a transaction. You will only ever be asked for the information that is relevant to the specific situation. This may include, for example, your name, postal address, telephone number, email address and preferred contact method, or credit card details. In addition, Familie Ronacher GmbH collects data for market research purposes, to get to know its customers better, and soto offer a more efficient service. Furthermore, Familie Ronacher GmbH collects personal data about customer activity on its website. With these data, Familie Ronacher GmbH can determine which information is especially useful for its customers, and which areas of its website and internet services most interest its customers.

When does Familie Ronacher GmbH pass on personal data?

Familie Ronacher GmbH takes the protection of your personal rights very seriously. Familie Ronacher GmbH assures you that it will neither give nor sell your contact details to other suppliers. In order to offer you exemplary service, Familie Ronacher GmbH may pass on your personal data to other companies which are nonetheless still bound to protect these data in accordance with this privacy statement. From time to time, it may be advantageous for Familie Ronacher GmbH to provide certain personal data to other companies which are employed by Familie Ronacher GmbH in order to supply you with products and services in the name of Familie Ronacher GmbH. In particular, these companies may help us in processing data, fulfilling customer orders, delivering products, managing and maintaining customer data, providing customer service, assessing your interest in products and services offered by Familie Ronacher GmbH, performing customer research or conducting customer satisfaction surveys. These companies are also bound to protect your personal data in accordance with this privacy statement as well as the relevant laws concerning the protection of privacy rights. Furthermore, Familie Ronacher GmbH may be obliged, on the basis of compelling statutory provisions or official directives, to disclose your personal data.

How does Familie Ronacher GmbH protect your personal data?

Familie Ronacher GmbH takes precautionary measures, including administrative, electronic and physical procedures, to protect your personal data from loss, theft and misuse, unauthorised access, transfer, modification and destruction. Some parts of the Familie Ronacher GmbH website use the industry standard SSL (Secure Sockets Layer) for encryption. This ensures the confidentiality of your personal information and credit card details in transactions over the Internet. You can also help us and contribute to the protection of your personal data on the internet by taking appropriate measures. Always make sure to use a secure web browser and to activate the settings of your web browser related to the protection of your personal data.

Integrity of your personal data

Familie Ronacher GmbH has implemented security measures to ensure that your personal data is always correct, complete and up-to-date for the intended purposes. Obviously you have the right at any time to have the correctness and currency of any personal data provided by you checked, and to request changes if necessary. You can help us in this by ensuring that your contact information and preferences are correct, complete and up-to-date. You can also request a copy of your personal data by getting in touch with us via the email address below.

 

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“Share” and “Like” buttons

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